Privacy Policy
Last updated: January 2025
Our Commitment to Privacy: At VPN Circle, we believe privacy is a fundamental human right. We are committed to protecting your personal information and ensuring transparency about how we handle your data.
This Privacy Policy explains how Crafty Tech S.R.L. ("we," "us," or "our") collects, uses, and protects your information when you use the VPN Circle application and services.
1. Information We Collect
1.1 Information You Provide
We may collect information you provide directly to us, such as:
- Account information (if you create an account)
- Payment information (processed securely through Apple)
- Support communications
- Feedback and reviews
1.2 Information We Collect Automatically
When you use VPN Circle, we may automatically collect:
- App Usage Data: Features used, connection times, server locations selected
- Device Information: Device type, operating system, app version
- Performance Data: Connection speeds, error logs, crash reports
- Analytics Data: Aggregated usage statistics to improve our service
1.3 What We Do NOT Collect
Important: We do NOT collect, store, or log:
- Your browsing history or web traffic
- Your IP address when connected to our VPN
- Your personal communications or messages
- Your passwords or personal files
- Any content you access while using our VPN
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our VPN service
- Process payments and manage subscriptions
- Improve our app performance and user experience
- Provide customer support
- Send important service updates and notifications
- Comply with legal obligations
- Prevent fraud and abuse
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate our business (payment processors, analytics providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
4. Data Security
We implement industry-standard security measures to protect your information:
- End-to-end encryption for all VPN connections
- Secure data transmission using SSL/TLS protocols
- Regular security audits and updates
- Access controls and authentication measures
- Data backup and recovery procedures
5. Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When we no longer need your information, we securely delete or anonymize it.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your information
- Restriction: Request limitation of processing
7. International Data Transfers
VPN Circle operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
8. Children's Privacy
VPN Circle is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Third-Party Services
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Remember your preferences
- Analyze app usage
- Improve our services
- Provide personalized content
You can control cookie settings through your device settings.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy in our app
- Sending you a notification
- Updating the "Last updated" date
Your continued use of VPN Circle after changes become effective constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: craftytechceo@yahoo.com
Website: https://vpn.craftytech.info
Address: Crafty Tech S.R.L., Republic of Moldova
Your Privacy Matters: We are committed to protecting your privacy and being transparent about our data practices. If you have any concerns about how we handle your information, please don't hesitate to contact us.